This course defines what assertiveness is and what it isn’t. You will discover when it is easier to be assertive and what stops you using assertiveness skills in other situations. You will practise being assertive and saying no. There are opportunities for discussion, sharing tips, tools and experiences.

Learning outcomes

Students will:

  • Be able to assess how assertive they are and choose when to use assertiveness skills
  • Understand the barriers to and benefits of being assertive
  • Practise being assertive and saying no

Course structure

Weekly sessions for 2 weeks

Aimed at

Anyone who would like to be more assertive and aim for a win-win outcome in their interactions with others where there is conflict.